“DON’T BE ‘SUCKED’ INTO A ‘DIRTY’ SCHEME!”
From time to time Kirby systems are inaccurately advertised for sale as NEW on the Internet, i.e. ebay.com, and in unauthorized retail stores.
The Kirby Company exclusively markets its vacuum cleaning system to authorized, independent Distributors for retail sale. To ensure that Kirby customers obtain the most comprehensive instructions on the many features offered on the Kirby, NEW machines are ONLY sold through in-home demonstrations presented through authorized Distributorships.
NEW Kirby systems are never advertised or sold by retail stores or over the Internet. Additionally, these unauthorized sales cannot offer the benefit of The Kirby Company’s quality product protection, as only machines sold by authorized Distributorships are covered by The Kirby Company’s warranty and rebuild plans.
We have discovered that many of these “NEW” machines sold through unauthorized facilities or the Internet were used models and, in some cases, stolen. In other cases, the seller took the money and never delivered any machine to the buyer.
In an effort to protect you, the consumer, The Kirby Company aggressively investigates unauthorized facilities and websites and pursues appropriate action to assure that your decision to purchase a Kirby system is based upon accurate and truthful information.
If you have any questions, your authorized Distributor is there to assist you. We look forward to welcoming you to the Kirby family.